A Glossary Of Consumer-Directed Definitions According To The CSR

A Glossary Of Consumer-Directed Definitions According To The CSR

Author: Supportive Living Consumer Direct | | Categories: Caregivers , Home Care , Senior Care

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Every industry has its language and terms. These words and phrases can be confusing to anyone who is not familiar with the home healthcare industry.

To help you understand the terms, acronyms, and phrases regularly used, Supportive Living Consumer Direct has created this handy reference guide. Here you’ll find valuable information allowing you to accurately comprehend and communicate your needs and wants.

Consumer-directed services (CDS)

These support services are necessary to enable an individual to remain at or return home.


In the context of home healthcare aides, a consumer is a physically disabled person, without legal limitation of their ability to make decisions determined by the Department of Health and Senior Services (DHSS).

Personal care attendant

This is a person other than the consumer’s spouse. This person performs essential health-related services and PCA services for the physically disabled person.

Personal care assistance (PCA)

This is assistance with personal hygiene, nutritional support, and the environmental maintenance necessary to meet the needs of the physically disabled person, enabling them to live independently.

Physically disabled

Loss of all or part of the body’s neurological, muscular, or skeletal functions to the extent that a person requires the assistance of another person to accomplish routine tasks.

Unmet needs

Routine tasks and activities of daily living which cannot be reasonably met by members of the consumer’s household or other current support systems without causing undue hardship.


The hiring, training, supervising, and directing of the personal care attendant (attendant) by the physically disabled person.

Routine tasks

Routine tasks and instrumental activities of daily living include

1. Bowel and bladder elimination

2. Dressing and undressing

3. Moving into and out of bed

4. Preparation and consumption of food and drink

5. Bathing and grooming

6. Shopping and transportation assistance

7. Maintenance and use of prostheses aids, equipment, and other similar devices

8. Ambulation, housekeeping, or other functions of daily living based on an independent living philosophy as specified in state law and regulation.

If you are looking for home health and caregivers in St. Louis reach out to us at Supportive Living Consumer Direct. Established fourteen years ago, we are a home healthcare agency specializing in direct-to-consumer care services. We understand that aging, illness, disability, or injury can make a living at home challenging. Hence, as professionals, our goal is to provide care, coaching, and experience to help guide every step of the journey.

Get in touch with us today!

To learn more about the services we offer, please click here. To get in touch with us, please click here or call us at 
(314) 972-8411.